Shipping policy
1. Shipping Overview
At FABLE GRAIN, we are committed to delivering your order as quickly and reliably as possible. All orders are processed and shipped according to the options below.
2. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has shipped.
3. Shipping Options
We currently offer the following shipping methods:
Standard Shipping
- Delivery Time: 7–15 business days
- Shipping Fee: $7.80
- Free Shipping: Orders over $60 qualify for free standard shipping
Express Shipping
- Delivery Time: 3–7 business days
- Shipping Fee: $15.80
4. Free Shipping Policy
We offer FREE standard shipping on all orders over $60 USD (after discounts, before tax).
5. Order Tracking
Once your order has shipped, you will receive an email containing your tracking number.
Please allow 24–48 hours for tracking information to update.
6. Shipping Delays
Delivery times are estimates and may vary due to:
- Customs delays (for international shipments)
- Carrier delays
- Peak season demand (holidays, sales events)
We are not responsible for delays caused by shipping carriers or customs processing.
7. Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you need to update your address, please contact us immediately after placing your order.
8. Lost or Stolen Packages
FABLE GRAIN is not responsible for lost or stolen packages marked as “delivered” by the carrier. If this occurs, please contact the shipping carrier directly to file a claim.
9. Contact Us
If you have any questions regarding shipping, please contact us:
FABLE GRAIN
Email: service@fablegrain.com